About Kathy Cannavaro

Results driven business owner with 14 years of experience operating and managing an Entrepreneur Magazine “Franchise 500” top rated children’s business. Trained, lead, and empowered team members to acquire and retain members, sell programs, preserve brand integrity, teach curriculum-based classes, and deliver exceptional customer service experiences. Maintained new customer conversion and retention rates well above the franchise averages. Mentored managers to develop systems to streamline business operations and increase profitability. Guided team leaders with strategies to drive revenue and control expenses. Experience with commercial lease negotiation and acquisition. Completed RISE training in 2019. Completed Jeffrey Gitomer sales training in 2011 and 2012. Ranked and recognized among the top The Little Gym franchises for customer inquiry to member conversion and member retention.